Your new House of Leon Furniture is covered by a Limited Warranty (the “Furniture Warranty”). This warranty provides specific legal rights, and you may also have other rights that vary by state.

Coverage of This Limited Furniture Warranty

This Furniture Warranty covers all furniture, including upholstered items (such as sofas and chairs) and casegoods (such as benches, stools, tables, and chairs) (collectively referred to as "Furniture"), manufactured and purchased directly from House of Leon. The warranty does not apply to furniture that has been misused, used in a business or commercial setting, or outside normal residential purposes. Additionally, it does not cover items sold in "distressed" or "as is" condition, second-hand items, floor samples, or products sold by unauthorized resellers. The warranty is valid only within House of Leon's specified Shipping Area (as detailed on our website) and does not cover furniture moved outside this area, items that could not be delivered due to size constraints, or furniture altered post-delivery.

Who is Covered by This Warranty

This warranty is provided exclusively to the original purchaser and owner of the furniture. It is not transferable. The warranty, including any implied warranties, remains valid only while the original purchaser owns the furniture. Please keep your purchase receipt as proof of ownership and purchase date.

House of Leon’s Warranty Responsibilities

House of Leon warrants that the furniture sold in its original packaging is free from manufacturing defects for the duration specified below, provided that the furniture is used for its intended purpose and maintained properly.

Lifetime Limited Warranty: This covers frames, spring systems, joints, bases, legs, and hardware against manufacturing defects for the product's useful life. House of Leon will cover reasonable labor costs to inspect and validate any claimed defects and to repair or replace defective parts, including related shipping costs, at no charge to the original purchaser. "Lifetime" refers to the normal useful life of the product.

2-Year Limited Warranty: This covers gliders, swivels, and other mechanisms against manufacturing defects and loss of functionality for two years. Coverage is subject to validation of normal wear and tear and confirmation by House of Leon.

Exclusions

This warranty does not cover:

• Normal wear and tear or damage from regular use.
• Comfort preferences.
• Physical damage, alterations, or abuse that impact the structure or materials.
• Fabric, leather, or other upholstery materials.
• Normal softening or flattening of cushion foam and fibers.
• Damage due to misuse or exposure to extreme temperatures or humidity.
• Replacement of non-defective parts.
• Furniture sold by unauthorized retailers, second-hand, or as floor samples.
• Furniture reupholstered or repaired by non-authorized parties.
• Third-party products sold by House of Leon.

In the Event of a Defect

If a defect is found, House of Leon will either repair or replace the defective product at its discretion. Replacement products may differ in fabric or finish from the original purchase based on availability. To claim warranty coverage, you must provide proof of the original purchase date and notify House of Leon of the defect. House of Leon will cover shipping costs for repairs or replacements unless you choose to upgrade to a more expensive item, in which case you will pay the difference and any additional costs associated with the upgrade.

Your Responsibilities

In the event of a defect, you must contact House of Leon and provide proof of the original purchase date. Some repairs may be authorized to be completed at your home. If your furniture requires shipping to a repair center, House of Leon will cover these costs. For an upgrade to a more expensive product, you must pay the difference in cost plus any additional system components required.

Warranty Term

Repaired or replaced furniture, excluding upgraded products, will retain the same warranty term as the original purchase. If you upgrade, a new warranty term will begin on the date of the upgrade purchase.

Contact Information

Warrantor:
House of Leon
8204 Melrose Ave, Los Angeles, CA 90046
hello@houseofleon.com

This warranty is effective for purchases made on or after November 1, 2023.